Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Podcast September 1, 2021 Podcast – Today’s Challenges and Trends for Utilities Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more. How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into… Whitepaper April 29, 2022 A crisis upon a crisis: Human trafficking of Ukrainian refugees The Ukrainian refugee crisis More than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending. The… Whitepaper July 14, 2021 Enterprise Thinking: Planning the Deployment of Microsoft 365 to Ensure Investment The Microsoft 365 platform transforms how every member of an organisation chats, emails, shares files and performs the essential tasks inherent to all corporate roles. A comprehensive approach to Microsoft 365 deployment planning will ensure the efficiency, cost saving and employee satisfaction that the Microsoft 365 investment has the potential to deliver. Widely available… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Whitepaper March 16, 2022 Top Risks for 2021 and 2030 - Financial Services Industry Perspectives Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid… Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the… Whitepaper May 30, 2017 Votre organisation est-elle prête pour la digitalisation de ses processus? Pour de nombreux économistes, dont notamment Jeremy Rifkin, l'automatisation des processus par des robots, encore appelée RPA - Robotic Process Automation, est une nouvelle révolution industrielle. Si cette promesse disruptive de modifier durablement notre relation au travail en confiant les tâches répétitives et à faible valeur ajoutée à des systèmes informatiques est alléchante, sa mise en… Podcast August 17, 2023 Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the… Whitepaper August 31, 2023 Technical Debt and Innovation Trends in Manufacturing and Distribution By Sharon Lindstrom - Global Leader, Manufacturing and Distribution Industry Practice, ProtivitiBy the numbers: Overall, organisations today spend an average of 30% of their IT budgets on and invest a fifth of their IT human resources in technical debt management.This research, based on a global survey of more than 1,000 CIOs, CTOs and other technology leaders, underscores the burden created by… Client Story April 1, 2021 Global Medical Device Company Assembles the Right Team and Microsoft Azure and IoT Solutions to Revolutionise Patient Care At a time when the healthcare industry is rapidly changing and evolving to address the unprecedented challenges brought by the COVID-19 pandemic, enhancing patient care, reducing the length of hospital stays, improving productivity and creating safer environments has never been more critical. Rapid digital advancements fueling IoT medical device connectivity are now revolutionising treatment and… Load More
