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Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative…
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March 4, 2021 - On February 24, 2021, Allison Herren Lee, acting chair of the U.S. Securities and Exchange Commission (SEC), issued a statement directing the SEC’s Division of Corporation Finance to review climate-related disclosures in public company filings and determine the extent to which companies are addressing the topics identified in “Commission Guidance Regarding Disclosure Related to…
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No 2020 “year in review” for us. We’re glad 2020 is over. We’re looking ahead to the issues that will likely shape the compliance agenda for financial services companies in 2021. While we admit, as you will note in the commentary below, that we can’t completely forget about 2020, it’s time to move on and prepare for the challenges ahead.
We’ve identified 12 issues, in no particular order, that…
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The new U.S. administration in Washington is likely to increase its scrutiny of consumer financial products and services. Nowhere is this more evident than at the Consumer Financial Protection Bureau (CFPB), which is uniquely positioned to provide greater regulatory oversight of financial services institutions, increase scrutiny of potentially unfair, deceptive, or abusive acts or practices, and…
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New presidential administrations often establish new demands and priorities with regard to addressing and enforcing current regulations based on their own priorities. The latest change in the White House, with the Biden administration assuming control, has been no exception. Whereas the Trump administration scaled back enforcement of financial regulations in a number of areas, including but not…
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COVID Shockwaves and Aftereffects
In this issue of the Credit Pulse, we provide a U.S. bank supervisory update, spotlight commercial real estate (CRE) risks and shifting consumer payment priorities, and offer suggested actions related to credit risk modeling that financial institution leaders can take.
As COVID-19’s shockwaves continue, credit portfolio managers are finding that an advanced…
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THE U.S. FINANCIAL SERVICES INDUSTRY CONFRONTS A NEW ENVIRONMENT
In this issue of the Credit Pulse, we provide a look at the credit risk implications of the banking and capital markets oversight environment under the Biden administration, highlight post-stimulus commercial and consumer credit risks, and examine the pressing climate change-related risks affecting financial institutions and their…
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As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital Services Act (DSA). Tech firms that do not meet a 45-million-user threshold have to comply with many of the DSA’s provisions beginning February 2024…
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A global pandemic which continues to affect different organisations in different ways around the world. The growing number of stakeholders in an organisation with an internal audit needs to partner.
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As CIOs strive to foster a data-first mindset throughout their organisations, they’ll discover that their CFOs are targeting the same objective in their finance groups — to make better decisions and take smarter risks. Protiviti’s 2021 Global Finance Trends Survey, an annual global survey of CFOs and finance leaders, shows that CFOs are strengthening their already-intense focus on data analytics…
