Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Video August 18, 2020 Video - Protiviti's 2020 Internal Audit Capabilities and Needs Survey In recent years, mammoth waves of disruption have both buffeted and ignited organisations in their drive to change and stay relevant. Not surprisingly, internal audit functions have seen the effects. It’s now time for internal audit leaders and their teams to take the initiative, stand up and ride their own wave of transformation and innovation. Watch our video to learn more Video June 22, 2020 Video - Need help to identify and prioritise pain points? Check out Protiviti's Business Resilience tool. This complimentary assessment tool helps business leaders quickly identify and prioritise their organisation’s unique pain points, threats and vulnerabilities across their core functions, and then creates an agile operating model. Create your own triage heatmap of priorities and receive a recommended suite of practical tools and processes to best… Whitepaper March 16, 2022 Top Risks for 2021 and 2030 - Financial Services Industry Perspectives Pandemic-related policies and regulation, interest rate environment are top concerns in financial services industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid… Newsletter June 26, 2020 Digital Transformation: Ora Bisogna Stabilire Le Priorità Lo scenario post Covid-19 richiede un’accelerazione. Per molte imprese si tratterà di riprendere un percorso avviato, ma con minori risorse, almeno nel breve. Protiviti ha sviluppato uno strumento che, incrociando valore e rischio di ogni progetto in pipeline, permette di decidere che cosa fare. In sicurezza. Whitepaper May 31, 2022 Climate Risk Management: una proposta di approccio per le aziende In un contesto di aumento della sensibilità nei confronti delle tematiche di sostenibilità, uno dei temi più attuali e di interesse è sicuramente il climate change. Le richieste normative e le aspettative degli stakeholder hanno generato un’esigenza sempre più urgente per le aziende, in termini di trasparenza e gestione dei rischi e delle opportunità che potrebbero derivare dal cambiamento… Whitepaper July 20, 2021 INTELLIGENZA ARTIFICIALE: CHE COSA FARE IN VISTA DEL REGOLAMENTO UE La Commissione Europea ha da poco pubblicato una proposta per regolamentare l’uso dei sistemi d’Intelligenza Artificiale (IA) La Commissione Europea ha da poco pubblicato una proposta per regolamentare l’uso dei sistemi d’Intelligenza Artificiale (IA). I tempi di approvazione e applicazione non sono ancora certi ma, intanto, la bozza ha generato numerose domande sull’applicazione e l’impatto che… Podcast August 17, 2023 Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the… Newsletter December 12, 2021 Setting the 2022 Audit Committee Agenda In prior years, there have been unique enterprise, process and technology risk issues and financial reporting issues for audit committees to consider in addition to the normal ongoing activities articulated within the committee’s charter. These exciting, unprecedented times continue to evolve the committee’s agenda. We discuss the agenda items for 2022 in this issue of The Bulletin and… Client Story April 1, 2021 Global Medical Device Company Assembles the Right Team and Microsoft Azure and IoT Solutions to Revolutionise Patient Care At a time when the healthcare industry is rapidly changing and evolving to address the unprecedented challenges brought by the COVID-19 pandemic, enhancing patient care, reducing the length of hospital stays, improving productivity and creating safer environments has never been more critical. Rapid digital advancements fueling IoT medical device connectivity are now revolutionising treatment and… Load More
