Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Blogs September 30, 2022 “You have to pick yourself up and find a job” … In conversation with Sharon Torpey Dealing with setbacks is a familiar part of professional life, but if they happen repeatedly, then bouncing back can be tough? Sharon Torpey speaks to Rhianne Williams from Protiviti’s iGROWW network about how she learned to build resilience the hard way. Blogs April 15, 2021 Customer Experience – How online retail changed the game for COOs Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-… Blogs April 29, 2021 Get ready for the Great British shopping spree About John Ashcroft We are delighted to be partnering with Dr John Ashcroft to bring you the latest in a series of quarterly briefings and monthly updates on the UK and world economy. We will be looking at markets, growth and inflation and what this means for the UK finding its feet post-Brexit on the globally stage. John Ashcroft PhD, BSC.(Econ) FRSA CBIM is author of The Saturday Economist, a… Newsletter July 13, 2022 Finding Stability and Opportunity Amid Economic Uncertainty With the economic outlook constantly shifting as if it were a moving target, directors need to embrace change and set a tone of focus and confidence when looking to the future. It all starts with asking the right questions. Growth across the global economy is slowing. With the growth rate projected to shrink in 2022 and 2023 by half of what it was in 2021, business conditions have likewise… Newsletter January 10, 2024 The Top Risks for 2024: Risk Priorities Are Shifting Conducted in partnership with the NC State ERM Initiative, our global survey of C-level executives and directors highlights the influence of economic headwinds, talent issues, emerging technologies, cyber threats and geopolitical events on the 2024 risk landscape. This issue of Board Perspectives discusses the 10 highest-rated risk themes noted in the survey to provide a context for understanding… Blogs May 2, 2022 A measured approach: FSI COOs weigh in on ESG initiatives Increasingly, environmental, social, and governance (ESG) initiatives have become a strategic priority for financial institutions. The recent UK Finance COO Forum explored how these initiatives are developing across the financial services sector. Among the insights gleaned from the forum is that most institutions are taking a measured approach to ESG strategy as they acquaint themselves with ESG… Newsletter March 11, 2021 The Top Risks for the Next Decade: A Global Perspective Our global survey of C-level executives and directors on macroeconomic, strategic and operational risks highlights their views regarding a disruptive risk landscape over the next decade through 2030.[1] Our global survey captures insights from 1,081 C-level executives and directors across multiple industries, with broad geographic representation. As with our prior surveys, the results captured… Whitepaper March 4, 2021 Top Risks for 2021 and 2030 - Healthcare Industry Perspectives Pandemic-related policies and regulation, market conditions are top concerns in the healthcare industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid shift to… Newsletter December 10, 2021 The Buffett Newspaper Test: What It Means and Why It's Important Transparency and consequences can be powerful leadership deterrents. For the board and CEO and their personal brands, the critical question is, what will key decision-makers in their organisation do in situations when no one is watching? When the subject of ethical and responsible business behavior arises, Warren Buffett advises managers to evaluate every action they take — and not just by legal… Newsletter February 14, 2021 The Top Risks in 2021: A Global Perspective Our global survey of C-level executives and directors about macroeconomic, strategic and operational risks highlights the influence of the COVID-19 pandemic, the economy, digital technology, talent and organisational resiliency on the risk landscape over the near term.[1] Our survey captures insights from 1,081 C-level executives and directors, 39% of whom represent companies based in North… Load More